For the Hybrid In-Person and Distance Learning format, evening homework is assigned during the onsite training days. These assignments are designed to enhance the in-person instruction and include readings in your course manual as well as reflective writing exercises. You can expect to spend approximately 1 hour per evening on the homework assignments.

Between the onsite training modules you will complete several other course requirements including self-paced web-based trainings, viewing video demonstrations, and telephonic skills practice sessions. You can expect to spend approximately 3 hours per week on these between module requirements.

For the Distance Learning format, pre-work and homework are assigned to enhance and support the live webinar sessions. These assignments may include reading in your course manual, reflective writing exercises, self-paced web-based trainings, and viewing video demonstrations. You can expect to spend approximately 2 hours per week on these assignments. This estimate is in addition to attending the weekly 3-hour live webinar sessions.